Customer feedback shows you value their opinions!

Get To Know Review10

10-Second Reviews

The biggest objection customers have about giving reviews is the time it takes. Our reviews take only 10 seconds to make because they include only what is really needed: a standard 1 to 10 scale, what they liked more / less and a button to call the manager. Saying something else is possible but always optional.

No Special Hardware or Software

Review10 uses your smartphone QR Code scanning capabilities so neither you nor your customers need to acquire any extra piece of hardware/software. Any regular smartphone and freeware QR Code scanning app will do, check this article for the best free app suggestions.

Simple 1 to 10 Review Score

Most customers don’t make reviews because there are too many questions or mandatory comment sections. Uber does it right because it only asks for a score, everything else is optional. With review10 your customers can choose to end the process after entering their score or to continue and leave you a nice comment + photo.

Liked More / Liked Less Feature

Similar to Uber rating system, Review10 gives your customers the option to select, from a list of words, what they liked most or less about you. This allows you to collect valuable information about what to keep – liked most – and what to improve as a first priority – liked less. This feature is fully configurable including which words to show.

Notify The Manager

Customers have the chance to communicate directly with the manager by selecting the option “notify the manager”. You will then receive a notification email with customer contact details along with their review they did. We built this function because we know that giving customers the chance to complain and managers the chance to address them fast, turns unhappy customers into happy ones. These will recommend your excellent customer service to everyone.

Data Analysis Report

All data being collected is private for you and nicely packed in a simple report that you can access from the Review10 customer area. This report collects data in real time and shows you the performance of all your QR Codes with Number of Reviews and Average Rate. What your customers like more and less about you is neatly packed into an easy to read graph. Play with the time frame of the report for deeper analysis or export it to Excel.

Manage Multiple QR Codes

In case you have a bigger company, a more complex business or simply a chain of open establishments, you can generate and manage multiple QR Codes with a single account. Depending on your plan you can create unlimited QR Codes and assign each to a specific service inside your company – for example at a Hotel you could have a QR Code for reception, another for the SPA and yet another for the restaurant. Or if you have a chain of shops you can generate one QR Code per shop, making it possible to measure and compare customer satisfaction between all the shops.

Stable and Scalable Technology

We built our service based on the award-winning Microsoft Azure Cloud platform and therefore benefit from all the features this service provides: distributed databases, automatic web server scaling and load-balancing, regular backups and secure communications. Your customers have the service available 24×7 no matter what the current workload is and your reviews data is kept secure.

This is applicable to every plan in our portfolio, including the free plan.

TeamOutLoud Integration

In case your business uses the employee engagement tool TeamOutLoud, you can integrate your customer reviews as automatic posts on TeamOutLoud newsfeed. If you are not yet a customer check www.teamoutloud.com.

Prevent Duplicate Reviews

In order to prevent customers from reviewing you several times in a row, Review10 allows you to configure a time in hours before the system accepts a review for the same QR Code from the same mobile phone. Each business is different so we leave it up to you to decide.

Works With Any Business

Any customer-facing service can implement Review10 and start collecting customer reviews. The only thing you need to worry about is what you want your customers to review and where to place the QR Code for them to do it.

You will also benefit from a side-effect: your average quality of service will increase automatically as your employees will become more self-aware that customers can review their service and reach out to the manager immediately if needed.
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Friendly Support

It is quite easy to get your QR Codes up and running but sometimes you just need some help. We have an outstanding user help page that covers every configuration feature that Review10 has to offer so you should be able to get it working by yourself. But just in case you can’t, our support team is ready to assist you in anything you need.

We won’t leave you hanging and will quickly respond to your messages.

Observação de Golfinhos e Arrábida na Baía de Setúbal

Observação de Golfinhos na Baía de Setúbal

Sabia que a Rotas do Sal é a primeira empresa de turismo na região de Setúbal licenciada para a observação de golfinhos na Baía de Setúbal ? Venha connosco em busca dos Golfinhos da nossa baia, numa experiência única no Setúbal !

Observaçao de golfinhos na Baía de Setúbal

Nas águas calmas e azuis da Báia de Setúbal, reside uma comunidade com cerca de 30 Golfinhos da Espécie Roaz Corvineiro (Tursiops Truncatus), aqui encontram o refugio perfeito para viverem, são animais de grande porte medindo até 4 metros e pesando até 400 kg.

Venha connosco procurá-los no seu habitat natural, na plenitude de toda a sua liberdade, confie na nossa equipa com uma larga experiência nesta actividade e que, de uma forma segura mas sempre salvaguardando o bem estar dos Golfinhos e com uma elevada taxa de sucesso na observação (98.7%), o levará a sentir de perto a magia da sua presença e a alegria das suas brincadeiras e dos seus espectáculos de coreografia aquática

Todos os roazes da comunidade existente no estuário do Sado estão identificados pelo seu nome, graças ao conhecimento individual das formas e dimensões das respectivas barbatanas dorsais.

Os golfinhos, tal como nós, seres humanos, têm os seus estados de alma, podendo estar muito brincalhões e até interactivos com as pessoas que os observam.

Locais de Encontro : Doca das Fontainhas (Lado Poente) e Marina de Tróia.

Percursos

No decorrer deste programa podem ser efectuados diversos percursos alternativos tendo em conta a localização da comunidade de golfinhos. A península de Tróia, a costa da Arrábida e as suas praias, a Fortaleza do Outão e o Palácio da Comenda, são alguns dos locais de passagem mais frequentes.

Preço – desde 15 €

Golfinhos e Arrábida

observação de golfinhos na Baía de Setúbal

Aproveite para visitar connosco o Parque Natural da Arrábida, e deixe-se deslumbrar com as paisagens maravilhosas que poderá observar através de um percurso panorâmico pelo alto da Serra da Arrábida, complementado com uma visita às Caves de Azeitão c/prova de vinhos regionais, visita a fábrica de Azuleijos e Castelo de Palmela.

Pontos de interesse:

A península de Tróia, a Costa da Arrábida e as suas praias, a Fortaleza do Outão e o Palácio da Comenda, são alguns dos locais de passagem mais frequentes para o observação de golfinhos na Baía de Setúbal.

Percurso panorâmico, Miradouros, Convento da Arrábida, Alto do Jaspe (vista sobre a costa Atlântica), Azeitão (visita às Caves de Azeitão c/prova de vinhos), fábrica de Azuleijos e Castelo de Palmela.

Preço – desde 15 €

Quer mais informações? Contacte-nos

*A possibilidade de encontrar a comunidade de golfinhos é de 95%

Comment mettre en valeur votre propriété à vendre ?

 

 

Les statistiquent montrent que des maisons mises en valeur se vendent plus rapidement, parce que une valorisation résidentielle réussie (ou « home staging ») permet à l’acheteur de s’imaginer habiter votre maison, sans trop être distrait par la manière dont vous occupez celle-ci actuellement. D’ailleur, ce n’est pas pour rien que ce domaine compte des milliers de consultants en valorisation résidentielle qui accomplissent leur tâche en suivant des lignes directrices. Comment peut-on réussir sans faire appel à un consultant en valorisation résidentielle ?

 

Voici 6 conseils professionnels de Guy Martineau, courtier immobilier résidentiel et commercial dans la province de Québec:

 

1 – Diviser pour conquérir.

 

Débarrassez-vous de la moitié des choses dans votre maison. Sérieusement, vendez-les, jetez-les, entreposez-les. C’est la meilleure façon de vous assurer que les plus belles caractéristiques de votre maison ne seront pas noyées sous le fouillis. Promenez-vous dans la maison et ouvrez vos yeux. Tentez maintenant d’imaginer votre intérieur débarrassée de la moitié de vos affaires. Certains consultants visent même à faire disparaître les deux tiers des objets présents dans chaque pièce afin de mieux en faire ressortir les caractéristiques (notamment la géométrie, le revêtement de plancher, les détails architecturaux), de telle sorte que les acheteurs potentiels ne soient pas plutôt portés à détourner le regard vers votre collection de coqs en céramique.

 

2 – Dépersonnalisez.

 

Soumettez votre maison à un « programme de protection des témoins » et éliminez tout indice permettant d’identifier qui y habite.Rangez les photos de famille et les trophées sportifs de votre fils, enlevez les notes sur le réfrigérateur afin que les acheteurs ne doivent pas faire un ménage mental avant de pouvoir s’imaginer dans votre maison.

 

3 – Laissez entrer la lumière naturelle.

 

Ouvrez les portes et les fenêtres, lavez-les et surtout ne mettez rien devant! Simplement parce que vous n’avez pas utilisé la porte latérale depuis des années, ceci ne veut pas dire que vous devez l’ignorer – si vous la laissez dans son état négligé, les acheteurs s’imagineront qu’elle n’est pas fonctionnelle ou qu’elle doit être réparée. (Si c’est le cas, réparez-la…) Garder les fenêtres propres et les rideaux ouverts laissera entrer plus de lumière naturelle dans votre maison, ce qui est un plus pour des acheteurs potentiels.

 

4 – Taches… disparaissez.

 

Bien que peu d’acheteurs potentiels puissent résister à l’amour inconditionnel d’un animal domestique, plusieurs préféreraient ne pas voir de poils d’animaux trainer et ne pas « sentir » la présence de Fido ou respirer l’odeur de la litière de Fluffy. Nettoyez vos tapis à la vapeur et essayez de trouver un endroit où laisser votre animal domestique pendant que vous montrez votre maison.

 

5 – Gardez les placards propres.

 

Allez inspecter vos placards et vos armoires. Quelle impression laisseront-ils aux acheteurs potentiels? Sont-ils pleins à craquer ou s’ils peuvent contenir de façon ordonnée ce que vous y rangez? Prenez le temps d’organiser vos choses, d’épousseter les tablettes et d’aérer les armoires. Dissiper le fouillis présent dans vos placards et vos armoires ne peut que jouer en votre faveur; car les acheteurs vraiment intéressés voudront assurément y jetter un coup d’œil, même s’ils s’en montrent indifférents. Organisez vos affaires, essuyez les tablettes et laissez entrer de l’air. Les acheteurs intéressés vont toujours jeter un coup d’œil.

 

6 – Suivez votre nez.

 

Les gens utilisent tous leurs sens lorsqu’ils visitent et évaluent une propriété, donc faites en sorte que leur odorat demeure heureux. Évitez de préparer des repas comportant de l’ail, de l’oignon ou tout autre ingrédient odorant dans les deux jours qui précèdent la visite libre. Déposez quelques feuilles d’assouplisseur à linge dans les endroits où vous rangez les chaussures et les équipements de sport. Vous voulez chasser une odeur en moins de deux? Ouvrez toutes les portes intérieures de votre maison et cuisinez un lot de biscuits aux grains de chocolat prêts à cuire. Non seulement dégagent-ils un arôme délicieux, mais vous pouvez également les servir sur une plaque à l’intention des acheteurs en visite.

 

Voilà, en investissant du temps dans la mise en valeur de la maison, vous vous assurez que votre maison est prête pour la vente.

 

Si vous avez besoin de conseil sur la procédure de la vente de votre propriété, Monsieur Guy Martineau se ferait un plaisir vous aider.

 

Guy Martineau

Guy Martineau

Courtier immobilier résidentiel et commercial

Phone: 450.438.6868   Mobile:  450.560.2510   Email: gmartineau@royallepage.ca

Buying or selling a home is a big decision – you need an experienced professional to guide you through the process. When you work with me, you can count on personal, attentive, patient service, excellent knowledge of the area, great negotiation skills and expert selling strategies.

Participating Broker

 

You analyse your real-time Review 10 Sec data report to discover trends

Mountain View

Review10 is the simplest and fastest customer review service available. It allows customers to tell you what can be improved and contact the manager if required. Setup takes 2 minutes.
_____________
So let us get some facts straight: in retail, 89% of companies say they’re competing mostly based on customer experience (Gartner survey); On the other hand, 70% of buying experiences are based on how the customer feels they are being treated; and It’s six to seven times more expensive to acquire a new customer than it is to retain an existing one.


Yet still most companies still do not listen to their customers.
That’s why we have created for you a simple and affordable customer review service, so that you can collect and analyse your customer feedback. Just place a QR Code on display on the counter next to the cashier, print it on the receipt or send it on each email – any scenario where there is interaction with a customer is an opportunity to collect feedback.
Then customers will scan the QR code or click on them and make a 10-second review. Super easy.
The biggest objection to giving reviews
The biggest objection customers have about giving reviews is the time it takes but with Review10 they do it in just 10 seconds. The process is super easy, customers give you a score from 1 to 10 and then point to what they like most or less about you. They also can notify the manager if they want to, meaning peace of mind to them and you.
Review10 uses the smartphone QR Code scanning capabilities so neither the business owner nor the customers need to acquire any extra piece of hardware/software.

Mountain View

TeamOutLoud Integration

In case your business uses the employee engagement tool TeamOutLoud, you can integrate your customer reviews as automatic posts on TeamOutLoud newsfeed. If you are not yet a customer check www.teamoutloud.com.

REVIEW10, 10-Seconds Customer Reviews

Mountain View

Review10 is the simplest and fastest customer review service available. It allows customers to tell you what can be improved and contact the manager if required. Setup takes 2 minutes.
_____________
So let us get some facts straight: in retail, 89% of companies say they’re competing mostly based on customer experience (Gartner survey); On the other hand, 70% of buying experiences are based on how the customer feels they are being treated; and It’s six to seven times more expensive to acquire a new customer than it is to retain an existing one.

Mountain View

 

Yet still most companies still do not listen to their customers.
That’s why we have created for you a simple and affordable customer review service, so that you can collect and analyse your customer feedback. Just place a QR Code on display on the counter next to the cashier, print it on the receipt or send it on each email – any scenario where there is interaction with a customer is an opportunity to collect feedback.
Then customers will scan the QR code or click on them and make a 10-second review. Super easy.
The biggest objection to giving reviews
The biggest objection customers have about giving reviews is the time it takes but with Review10 they do it in just 10 seconds. The process is super easy, customers give you a score from 1 to 10 and then point to what they like most or less about you. They also can notify the manager if they want to, meaning peace of mind to them and you.
Review10 uses the smartphone QR Code scanning capabilities so neither the business owner nor the customers need to acquire any extra piece of hardware/software.

Mountain View

TeamOutLoud Integration

In case your business uses the employee engagement tool TeamOutLoud, you can integrate your customer reviews as automatic posts on TeamOutLoud newsfeed. If you are not yet a customer check www.teamoutloud.com.

Um catálogo com mais de 35000 referências para escritórios de comptabilidade, advogados, cobradores de dívidas, solicitadores e agentes de execução

golfinhos do sado

Situado em Lisboa, a sua missão é fidelizar os clientes com um serviço rápido e de qualidade.

As características mais importantes do seu serviço são :

  1. atendimento personalizado e de proximidade com cada um dos seus clientes.
  2. A diversidade e a qualidade de produtos.
  3. A garantia de entrega nos prazos acordados.

“Procuramos fidelizar os nossos clientes, por isso agimos com profissionalismo, humanidade, lealdade, generosidade e bom senso. “, – dize o Ivo Fialho, sócio-gerente da IF Office.

Na IF Office, cada cliente, independentemente da sua dimensão é tratado com rigor e profissionalismo.

Quais são as soluções que a IF Office oferece aos seus clientes?

Um catálogo com mais de 35000 referências, divididas por 16 famílias, que oferecem uma solução global, onde os clientes à distância de um contacto, podem ficar servidos, simplificando o seu dia-a-dia no trabalho. IF Office offerece igualmente, um serviço de entregas ao próprio dentro dos prazos acordados, no distrito de Setúbal e na área da grande Lisboa. Outra opção é a loja online onde pode comodamente também fazer o seu pedido.

Como se podem efetuar as encomendas na IF Office ? Os clientes poderão fazer o pedido por telefone, por e-mail e através da loja online. No caso das empresas, sempre que seja possível, é conveniente agendar uma reunião para podermos fazer uma proposta mais personalizada tendo em conta os consumos.

Os preços são competitivos comparativamente com os existentes nas grandes superfícies mas não podemos apenas comparar o preço, pois o serviço também é diferente. Temos que valorizar o atendimento personalizado, as entregas no local desejado e com a certeza que, na marca própria, IF Office é muito competitivo. Eles tem uma relação com os clientes de grande proximidade e em caso de uma “emergência” estão disponíveis para ajudar, muitas vezes em tempo record.

Os novos clientes depois de consultarem a IF Office ficam fidelizados e isso pode ser visto nos resultados e evolução de nestes três anos. IF Office tem um crescimento sustentável, no número de clientes com compra mensal, que fazem com que tenhamos vindo a atingir e superar os objetivos anuais.

A maioria dos clientes de IF Office são escritórios de comptabilidade, advogados, cobradores de dívidas, solicitadores e agentes de execução.

Os produtos mais vendidos são pastas de arquivo, papel de cópia, equipamentos e acessórios de escritório.

O slogan de IF Office é : Simplificamos a sua vida, no seu local de trabalho.

golfinhos do sado